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Salesforce Sales-101日本語版参考書、Sales-101問題サンプル
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Salesforce Sales-101 認定試験の出題範囲:
トピック
出題範囲
トピック 1
- Planning: This section of the exam measures skills of Account Executives and covers territory planning, engaging key accounts, and calculating sales quota attainability. It also emphasizes developing strong business relationships and partnerships with key roles and personas to drive long-term success.
トピック 2
- Customer Success: This section of the exam measures skills of Sales Representatives and explains post-sales actions, order booking, and fulfillment. It also reviews the customer journey after the sale and evaluates the realized versus expected value to ensure satisfaction and retention.
トピック 3
- Forecasting: This section of the exam measures skills of Account Executives and assesses forecasting accuracy, evaluating risks and opportunities, and understanding the inputs that drive forecasting. It ensures consistency in opportunity management and reliable business predictions.
>> Salesforce Sales-101日本語版参考書 <<
Salesforce Sales-101問題サンプル & Sales-101日本語練習問題
IT領域で仕事しているあなたは、きっとIT認定試験を通して自分の能力を証明したいでしょう。それに、Sales-101認証資格を持っている同僚や知人などますます多くなっているでしょう。そのような状況で、もし一つの資格を持っていないなら他の人に追及できないですから。では、どんな試験を受けるのかは決めましたか。Salesforceの試験はどうですか。Sales-101認定試験のようなものはどうでしょうか。これは非常に価値がある試験なのですから、きっとあなたが念願を達成するのを助けられます。
Salesforce Certified Sales Foundations 認定 Sales-101 試験問題 (Q122-Q127):
質問 # 122
A sales representative is assigned to high-value prospects.
What can the sales rep do to gain their interest?
- A. Connect with customers associated with the prospect on social media.
- B. Identify potential trigger events as the reason to reach out to prospects.
- C. Focus on personal details when communicating with the prospect.
正解:B
解説:
Identifying potential trigger events as the reason to reach out to prospects is what the sales rep can do to gain their interest when assigned to high-value prospects. A trigger event is an occurrence or change that creates an opportunity or need for a product or service, such as a merger, expansion, launch, etc. Identifying trigger events helps to show relevance, timeliness, and value to the prospects, as well as to capture their attention and curiosity.References:https://www.salesforce.com/resources/articles/lead-generation/#lead-generation-strategies
質問 # 123
In the context of deal management, why is it important for asales representative to earn a deeper level of trust and access to decision makers within the customer's organization?
- A. To increase the sales rep's personal network and influence
- B. To enhance the sales rep's understanding of the customer's needs
- C. Togain access to information about the customer's competitors
正解:B
解説:
Earning a deeper level of trust and access to decision makers within the customer's organization is important for a sales representative in the context of deal management, because it canhelp the sales rep to enhance their understanding of the customer's needs, challenges, goals, and preferences. This can enable the sales rep to tailor their solution and value proposition to the customer's specific situation, and address any objections orconcerns that may arise during the sales process. It can also help the sales rep to influence the decision makers and persuade them to choose their solution over the competitors'. Increasing the sales rep's personal network and influence or gaining accessto information about the customer's competitors are not the best answers, because they are not directly related to the customer's needs, which are the primary focus of deal management. The sales rep should use their network and influence to support the customer's needs, not their own. The sales rep should also focus on differentiating their solution from the competitors', rather than obtaining information about them. References: Certification - Sales Representative - Trailhead, [Sales Rep Training: Create Effective Selling Habits - Trailhead]
質問 # 124
Which element should a sales representative understand todetermine if a sale quota is attainable?
- A. If the compensation plan is capped or uncapped
- B. The percentage of variable compensation
- C. Measures such as activity and outcome
正解:C
解説:
Measures such as activity and outcome are elements that the sales repshould understand to determine if a sales quota is attainable. Activity measures are indicators of how much effort and action the sales rep puts into achieving their sales quota, such as number of calls made, emails sent, meetings scheduled, etc. Outcome measures are indicators of how much result and impact the sales rep achieves from their sales quota, such as number of leads generated, opportunities created, deals closed, etc.References:https://www.salesforce.com
/resources/articles/sales-quota/#sales-quota-definition
質問 # 125
A sales representative wants to interact with prospects on platforms they use regularly.
Which approach should the sales rep take?
- A. Lead nurturing
- B. Cold calling
- C. Social selling
正解:C
解説:
Social selling is the approach that the sales rep should take to interact with prospects on platforms they use regularly. Social selling means using social media platforms (such as LinkedIn, Twitter, Facebook, etc.) to connect with prospects, build relationships, and generate leads. Social selling helps to increase brand awareness, trust, and credibility, as well as to provide value and insights to prospects.References:https://www.
salesforce.com/resources/articles/social-selling/#social-selling-definition
質問 # 126
How can a sales rep use whiteboarding while exploring a customer's business challenges?
- A. Toorganize ideas by level of importance
- B. To present solutions without input from the customer
- C. To illustrate how a product fits in with other products in the catalog
正解:A
解説:
A sales rep can use whiteboarding while exploring a customer's business challenges to organize ideas by level of importance. Whiteboarding is a technique that involves using a whiteboard or a similar tool to visually capture and structure information during a sales conversation. Whiteboarding can help the sales rep to understand thecustomer's situation, needs, and goals, and to prioritize the most critical issues or opportunities.
Whiteboarding can also help the sales rep to engage the customer in a collaborative dialogue, and to demonstrate their expertise and credibility. References: [Sales Rep Training: Explore Customer Needs], [Cert Prep: Salesforce Certified Sales Representative: Explore Customer Needs]
質問 # 127
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